Question 1

How does the AI communicate with my customers?

Accepted Answer

The system communicates primarily through text message, replying in your business's voice using the information and approved answers you provide during setup.

Question 2

How does the AI work?

Accepted Answer

It reads incoming messages, understands what the customer is asking, and responds using the services, policies, and answers configured for your business.

Question 3

Can I customize what the AI says?

Accepted Answer

Yes. Tone, approved answers, qualifying questions, and escalation rules are all configured around your business.

Question 4

Can my employees take over a conversation?

Accepted Answer

Yes. Your team can step into any conversation at any time, and the automation steps back.

Question 5

Can it qualify leads?

Accepted Answer

Yes. The system asks the qualifying questions you define and organizes the answers for your team.

Question 6

Can the system answer questions about my services?

Accepted Answer

Yes, based on the service details and answers you approve during setup.

Question 7

Do I need a new business phone number?

Accepted Answer

It depends on your current phone setup. We review this during your consultation and recommend the option that fits your business.

Question 8

How many text messages are included?

Accepted Answer

1,000/month with the Lead & Appointment System, 2,000/month with the Professional Website Package, and 4,000/month with the Complete Business System.

Question 9

What happens if I exceed my monthly SMS allowance?

Accepted Answer

Additional messages are billed at $0.03 per message. Businesses with unusually high messaging volume may be eligible for a customized plan.

Question 10

Can the system schedule appointments?

Accepted Answer

Yes. The system can assist customers with scheduling and record the appointment details for your team.

Question 11

Can it send reminders?

Accepted Answer

Yes. Confirmations and reminders are included in every package.

Question 12

Can it follow up with leads?

Accepted Answer

Automated follow-up sequences are included with the Complete Business System, and basic follow-up behavior is part of every package.

Question 13

Can customers contact the business after hours?

Accepted Answer

Yes. The system can respond to inquiries outside of business hours and hand off to your team the next working day.

Question 14

Can the system work with my existing website?

Accepted Answer

Yes. The Lead & Appointment System is designed for businesses that already have a website.

Question 15

Is website hosting included?

Accepted Answer

Hosting is included with the Professional Website Package and the Complete Business System.

Question 16

Can you connect my domain?

Accepted Answer

Yes. Domain connection is included with the website packages.

Question 17

How is pricing structured?

Accepted Answer

Each package has a one-time setup fee plus a monthly fee. Setup and monthly pricing is listed openly on the pricing page.

Question 18

Are there other fees?

Accepted Answer

The only usage-based charge is additional SMS beyond your monthly allowance at $0.03 per message.

Question 19

How does setup work?

Accepted Answer

We start with a consultation, learn how your business handles inquiries, configure the system around that workflow, then test it with you before launch.

Question 20

How long does setup take?

Accepted Answer

Timelines depend on the package and how quickly business details, content, and access are available. We give you a realistic timeline during your consultation.

Question 21

Can the system be customized?

Accepted Answer

Yes. The system is configured around your services, service area, hours, and how your team prefers to work.

Question 22

What happens if I need help?

Accepted Answer

Ongoing support and adjustments are part of your monthly plan. You can reach us by email or phone.

Question 23

Can I make changes after launch?

Accepted Answer

Yes. Messaging, questions, and workflows can be adjusted as your business changes.

Frequently Asked Questions

AI & Automation

Text Messaging

Appointments

Websites

Pricing

Setup

Support

Ready to Bring Your Business Into the Future?